CLIENT PROFILE

Overview

Founded by Brian Berger — a veteran of top consumer Internet companies who was frustrated by the traditional approach to men’s underwear — and Michael Isaacman, Mack Weldon has reinvented men’s basics and made the shopping experience effortless and enjoyable.

Challenge

Since partnering with Mack Weldon way back at its start, we’ve worked together on designing and deploying a robust and scalable fulfillment system to grow with the company over time — evolving it to meet the brand’s unique and changing needs.

Solution

From the beginning, Quiet has helped shape a world-class customer experience for Mack Weldon, from helping the company think through returns and website integration to developing an appealing order presentation strategy to give each end consumer a branded, high-touch experience. By harnessing our automated technology and state of the art facilities, we’ve empowered Mack Weldon to pick, pack and ship for free with exceptional efficiency and precision, ensuring that the brand delivers on its promise of ease and convenience. Today, Quiet continues to serve as a seamless extension of the Mack Weldon team, working together to solve challenges and anticipate what’s next for this retail pioneer.