CLIENT PROFILE

Overview

Direct-to-consumer brand Thursday Boot Company is disrupting the footwear space by offering customers a high-quality, accessibly priced alternative to existing options in the market.

Challenge

With its fast-growing fan base and evolving assortment of men’s and women’s boots, wallets, belts, briefcases and other accessories, this innovative start-up was quick to hit its stride — but needed the right partner to keep up with continuous product launch dates and help scale up at speed.

Solution

Since 2017, we’ve been working to help Thursday Boots cope with rapid growth and a near-weekly stream of new products shipping to customers across the U.S. as well as over 20 countries worldwide. Of utmost importance: maximizing operational efficiency and scaling seamlessly with their growth while staying true to the brand’s commitment to quality and customer connections.

Thursday Boots — which stakes its reputation on designing and producing handcrafted, small-batch styles — found true partners in our team of experienced warehouse workers, who are experts in high touch orders and served as a seamless extension of the brand’s own internal team. By coupling this human element with our incredibly efficient and accurate tech-driven systems, we were able to keep orders moving quickly while delivering personalized, valuable customer experiences every time.

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